As it turns out, when the pointer on your screen is accompanied by a blue circle, this usually refers to a program running in the background. Now, by default, there are tons of services and even apps that may be running in the background when you are using your operating system in order to ensure a smooth experience. However, when a new program in the background is executing, you will see the blue circle on the screen. Just like how it comes up when you start an application which signifies that the processor is processing it. The problem in question can be due to a number of reasons some of which we slightly touched on above. However, in order to get a better understanding, let us first go through the possible list of causes in more detail before jumping into the different methods that you can use to resolve the issue. With that said, let us get started. Now that we have gone through the possible list of causes of the problem in question, we can finally get started and show you the different methods that you can implement to get the issue resolved. So, without further ado, let us jump right into it.
Restart Windows Explorer
As it turns out, the first thing that you should do when you encounter the problem in question is to go ahead and restart the Windows Explorer process on your computer. Windows Explorer is responsible for managing all your files as well as your desktop. Therefore, if an error is to occur with Windows Explorer, you will stumble upon the issue mentioned. If this case is applicable, the problem can be easily resolved by simply restarting the Windows Explorer process on your computer through the Task Manager window. To do this, follow the instructions given down below:
Reconnect Display
In some cases, the problem may appear when your display is not properly connected to the computer. This applies to laptops that have a detachable screen or your desktop PCs. In the case of desktop computers, the problem can be due to the HDMI or DisplayPort cable that is connected to your mother. If this scenario is applicable to you, then you should try unplugging the cable from your cable and then plugging it back in. This has been reported by some users who were facing a similar issue. In the case of laptops, if the screen is detachable, undock the screen from your laptop and then dock it again. See if that helps fix the problem for you. In addition to that, in some cases, the problem can also arise due to a bad cable. Therefore, we would also recommend using a different cable if you have one available to see if that bears any fruit for you. If it does not, move on to the next method down below.
Disable Touchscreen Driver (if applicable)
As it turns out, for some users, the problem seems to be occurring due to the touch screen driver that is installed on their system. This has been reported by multiple users who were facing the problem on a laptop. Therefore, if you have a laptop that has a touchscreen, you should give this a try to see if that resolves the problem for you. Doing this is pretty simple and you don’t need to uninstall the driver, rather just disable it temporarily to see if the issue is fixed. To do this, follow the instructions that are given down below:
Reinstall Drivers
Like we have mentioned above, the problem usually appears when you have a problem with the drivers that are installed on your computer. This includes the display drivers as well as the mouse controller drivers. When this happens, you can resolve the issue in question by simply reinstalling the mentioned drivers on your computer. For the display drivers, there are actually two ways you can go about it. First, you can let Windows install the drivers automatically for you which is usually fine but they may not be the latest ones available. Second, you can manually download the drivers from your GPU manufacturer’s website and install them on your computer. This will get you the latest drivers that are available for your graphics card. With that said, let us show you how to reinstall the drivers:
Perform a Clean Boot
Finally, if none of the above-mentioned methods have helped you, the problem may not be related to your drivers but rather a third-party application that is installed on your computer. There have been several reports of users where they experienced such an issue due to third-party software. This includes Autodesk, HP Simple Pass, and more that may not be known. To verify this suspicion, you can perform a clean boot which will start your computer with only the required services enabled. This means that all of the third-party applications will be disabled and thus they won’t be able to cause the issue. If the problem goes away on a clean boot, then it is obvious that a third-party application is a culprit. In such a case, you can start the services one by one to figure out which application is causing the issue. Follow the instructions given down below to perform a clean boot:
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