Though, it is somehow known what is the actual reason (SoC 8974 chipsets) for this quick battery drainage, yet the problem persists and affects thousands of Lumia users worldwide. The company too has accepted and confirmed that they are aware of the issues and investigating the reports from the users that complain that the battery consumption of these builds are pretty higher than expected. The models covered under this investigation are: Lumia Icon, 930, 830, and 1520.
In case, you are greater on Insider Fast Ring or running the Windows Insider Build 14336 and own one of the model builds mentioned above, then help report the issues via the following steps:
Step 1: Setup Field Medic app
Step 2: How to use the Field Medic App
In order to use the Field Medic App, follow these steps: After this, the app will consume sometime to collect and generate the necessary logs. After the collection, a dialog box will appear, asking you to enter the basic information about your log. Fill in the detail, report title as well as repro steps. Click on save icon and the issue will be reported locally.
Step 3: Finding and delivering the logs
The zipped logs have been stored on your device at path Phone > FieldMedic (you can access the folder via PC or Laptop). You can send this zipped folder to the Microsoft team with essential information that you think will prove helpful for the investigation purpose.
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